Beauty supply store Anna’s Cosmetics accept any products returned within 7 days notification from receipt of the product as long as the reason falls under one of the following conditions:

  • The product is faulty
  • The product was damaged upon arrival
  • I, Anna, sent you a wrong product.

If any of the above conditions apply, please contact Anna’s Cosmetics by emailing to or calling on +1 (626) 578-5197 within the 7 days from the receipt of the order and I, Anna, will resolve the situation.

In case of returned goods, you (customer) will be offered either replacement or a 100% refund of the products returned. The refund will be processed via the payment method originally used for the purchase.

No returns or complaints will be accepted and reviewed after 7 days.

Please store the products according to manufacturer’s storage condition until you (customer) receive return instructions.