Return Policy at Anna's Cosmetics

Anna's Cosmetics accept any products returned within 7 days notification from receipt of the product as long as the reason falls under one of the following conditions: 

  • The product is faulty;
  • The product was damaged upon arrival;
  • The product was wrong received.

If any of the above conditions apply, please contact Anna by email info@annascosmetics.com or call on +1 (626) 578-5197 and Anna will resolve the situation.  

In case of returned goods, you will be offered either replacement or a 100% refund of the products returned. Your refund will be processed via the same method of payment originally used for the purchase. 

No returns will be accepted after 7 days. 

Please store the products according to manufacturer’s storage condition until you receive return instructions from Anna.
 

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