Payment Information & Updates

MARCH 10, 2020:

With a great regret I announce that from today March 10, 2020 I do not accept credit cards. I’ve taken this decision because the phenomenon called “Friendly Fraud” (filing disputes over so-called “unauthorized” charges) grows exponentially making small merchants like myself very vulnerable and undefended.

To all my honest and faithful existing customers, I send my sincerest apologies for the caused inconvenience.

And to those who live off Friendly Fraud, I would like to remind that fraud is a criminal offence.

Payment options that I currently offer are bank wires and money transfers via Wise. Opening an account with Wise takes 3 minutes, the whole procedure is very straightforward and you can fund the money transfer with your credit or debit card.

Once I receive your order, I will email you payment instructions. Delay in acknowledgment may happen due to time difference, so please bear with me.

With a view to provide you with the best service possible, I urge you to stay open for communication with me. If you have any questions, please email me at info@annascosmetics.com or WhatsApp me at +41 791298390. I am available most of the time.